In How to Talk with Anyone about Anything, Harville and Helen share the wisdom of the Safe Conversations process and the four structured and teachable skills that create safety and connection:
Dialogue: Dialogue is two or more people taking turns talking and listening.Monologue is one person talking and expecting everyone else to listen. When two or more people shift from Monologue to Dialogue, they can transform any relationship from conflict to safety, connection and collaboration.
Zero Negativity: Negativity disrupts safety and is non-negotiable for safe and thriving relationships. When Dialogue is practiced with Zero Negativity, criticism about what one does not have is replaced with a positive request for what one wants. This transforms conflict into safety and connecting.
Empathy: Empathy is the capacity to experience or imagine how another person has gone through life. When Dialogue is practiced with empathy, one can more easily accept the different perspective of another person and maintain one's own perspective without polarizing.
Affirmation: Affirmation is valuing another person because they exist rather than for what they have done for you. When Dialogue includes affirmation, the other person experiences themselves as human rather than as an "object" that is valued because of what they do.
How to Talk with Anyone about Anything offers the keys to unlocking your ability to connect with others in a new and profoundly different way. And, as more of us hone that ability,together, we can bring about a fundamental shift in society away from our current focus on the "self" and polarization about difference towards safety and true connection that includes total personal freedom, universal equality, radical inclusion, and celebration of diversity—a society in which we all collaborate with each other without surrendering our differences, co-create with each other about new solutions and cooperate with other to put them into practice. Then we will all live in the world of our dreams.